InsightHire Help Center
Learn how to set up InsightHire, screen candidates, and move applicants through your hiring process.
Use this help center to complete common hiring tasks in InsightHire, from opening a role to reviewing candidates and making a hire.
Start here
- New to InsightHire? Follow the getting started guide.
- Ready to open a role? Create your first position.
- Need to screen applicants? Learn the review queue basics.
- Setting up your organization? Use the settings checklist.
Sourcing & outreach
For roles where waiting for applicants is not enough:
- Source candidates: find people who never applied, from public profiles and public licence registries.
- Verify a candidate: confirm contact details, identity and trade licence before you call.
- Sequences: multi-step follow-up by email, text, phone screen and task, that stops when someone replies.
- Unified inbox: every candidate conversation, email and text, in one list.
- Text candidates: consent, STOP and START, and what texting cannot do.
- Phone screens: automated screening calls with consent recorded first.
- Meeting notetaker: recording, transcript and summary for interviews held outside InsightHire.
- Send from your own mailbox: send from your real Gmail or Microsoft 365 address.
How InsightHire supports hiring
- Create a position, which is the role you want to fill.
- Attach a journey, the set of steps candidates complete, such as video questions or an assessment.
- Invite candidates or publish the role on your careers page.
- Review each candidate's evidence and scores.
- Move selected candidates to interviews, offers, and hiring.
Some tools are optional and may not appear for every organization. If a guide mentions a tool you cannot see, ask your organization administrator or contact InsightHire support.
Need help?
Email support@insighthire.com or open Help & documentation from Settings.