Interview kits

Give interviewers consistent preparation, questions, scorecards, and feedback requirements.

Interview kits

Help interviewers assess candidates consistently. An interview kit combines preparation notes, suggested questions, and a scorecard template for a type of interview.

Structured interviews are an optional organization feature. If Settings → Interview Kits is missing, ask an InsightHire platform administrator to enable it. Interview scheduling remains available without structured interviews, but kits, scorecards, panel feedback, and feedback enforcement do not.

Understand the terms

• Interview kit: Preparation content and suggested questions for an interview type, with an optional linked scorecard template.
• Scorecard template: A reusable list of competencies for interviewers to rate.
• Scorecard: One interviewer's submitted ratings and notes for a specific interview.
• Panel feedback: A combined view of competencies and interviewer responses.
• Enforcement: An optional rule that prevents a candidate from advancing until enough feedback is submitted.

Create a scorecard template

1. Open Settings → Interview Kits.
2. Create a scorecard template.
3. Add each competency, such as Communication or Technical depth.
4. Add guidance that explains what interviewers should evaluate.
5. Mark only the competencies that must be rated as required.
6. Arrange the competencies in the order interviewers should complete them.
7. Save the template.

Interviewers rate each competency using the scale shown in InsightHire and can add overall notes. Required competencies must be completed before submission.

Create an interview kit

1. Open Settings → Interview Kits.
2. Create a kit and give it a name that describes the interview type, such as Technical Phone Screen.
3. Add an internal description and preparation content for interviewers.
4. Add up to 50 suggested questions.
5. Optionally associate questions with competency labels to help interviewers cover the scorecard.
6. Link the appropriate scorecard template.
7. Save the kit.

Create kits by interview type, not by candidate, so your team can reuse them.

Use a kit in an interview

1. Open the candidate's profile and schedule an interview.
2. Attach the kit for that interview type.
3. Confirm the assigned interviewers and save the interview.
4. Before the interview, interviewers review the kit's preparation content and questions.
5. After the interview, each interviewer opens the linked scorecard, completes the required ratings, adds notes, and submits.

Submitted scorecards appear together on the candidate profile as panel feedback.

Require feedback before advancement

Organization Admins can prevent pipeline advancement until interview feedback is complete.

1. Open Settings → Interview Kits.
2. Find the organization enforcement settings.
3. Turn on Require scorecard before advance.
4. Set the minimum number of scorecards required.
5. If needed, add a grace period before the requirement becomes a hard block.
6. Save the settings.

When a move is blocked, InsightHire identifies the interviewers whose scorecards are still pending.

Start with panel feedback visible but not enforced. Turn on blocking only after interviewers are consistently submitting scorecards.

Best practices

• Keep scorecard templates to five to eight competencies.
• Mark only essential ratings as required.
• Use the same competency names in interview kits and journey evaluation criteria where practical.

Troubleshooting

• The settings tab is hidden: Ask a platform administrator to confirm structured interviews are enabled.
• A candidate cannot advance: Review the pending scorecards shown in the warning and your enforcement settings.
• Panel feedback is empty: Confirm scorecards were submitted for the correct interview.
• A kit has no scorecard: Edit the kit and link a scorecard template.

Related guides

• Pipelines & automations
• Roles & permissions
• Platform optional features