Integrations overview

Choose, connect, and monitor services used with InsightHire.

Use integrations to connect InsightHire with services your team already uses for recruiting, scheduling, email, and background checks.

Most organization connections are managed in Settings → Integrations by an Org Admin. Microsoft and Google calendar connections are personal, so each recruiter connects their own work account.

Choose the right guide

• LinkedIn: publish supported jobs and receive Apply Connect applications after LinkedIn partner approval.
• Indeed: receive Indeed applications through a unique email address for each position.
• ATS imports: import from Greenhouse and review the availability and limitations of Workday, Lever, and BambooHR.
• Calendar & meetings: create interview events with Microsoft Teams or Google Meet.
• Scheduling coordination: coordinate panel availability and candidate self-scheduling when enabled.
• Background checks: order supported Accurate Background checks.
• Custom email: send supported messages through your organization's SMTP mail service.
• Outbound webhooks: developer reference for sending InsightHire events to another system.

Before connecting a service

1. Confirm the integration is shown for your organization.
2. Identify the vendor administrator who can provide credentials and approve access.
3. Decide who in InsightHire should manage the connection.
4. Use a test account or test record when the vendor supports one.
5. Document which system remains the source of truth for jobs, candidates, and status changes.

An integration appearing in the catalog does not guarantee that every vendor capability is approved, configured, or verified for your organization. This is especially important for partner-controlled products and Workday synchronization or write-back.

Connect an organization integration

1. Sign in as an Org Admin.
2. Open Settings → Integrations.
3. Select the service you want to connect.
4. Read its prerequisites and gather the required vendor details.
5. Enter the credentials or approve access.
6. Save and run the connection test if one is available.
7. Complete one end-to-end test with non-production data.
8. Confirm the result in both InsightHire and the connected service.

Credentials should be limited to the permissions the integration needs. Store them only in the setup form, not in shared documents or tickets.

Connect a personal calendar

1. Open Settings → Integrations.
2. Under Calendar & meetings, choose Microsoft or Google.
3. Sign in with the account that should own interview events.
4. Approve the requested calendar permissions.
5. Schedule a test interview.

An administrator can approve the application for the organization, but each recruiter still connects their own calendar.

Understand connection status

Connected services may show:

• Pending: connected, but no successful synchronization has been recorded.
• Syncing: an import or update is in progress.
• Completed: the most recent reported operation succeeded.
• Error: the most recent operation failed and needs review.

A green or completed status is not a substitute for checking actual records. After setup and major configuration changes, spot-check jobs, candidates, invitations, and any expected updates in both systems.

Availability and access

Some integrations require a particular subscription, an optional organization grant, vendor partner approval, or setup by InsightHire support. If a card or action is missing, ask an Org Admin to check your organization's access before changing vendor settings.

Protect credentials and candidate data

• Use dedicated vendor accounts where possible.
• Rotate credentials when an administrator leaves or a secret is exposed.
• Give integration access only to authorized people.
• Treat imported resumes, application details, and exports as personal information.
• Follow your organization's retention, notice, consent, and deletion policies.