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Structured interviews

Interview kits, scorecards, panel feedback matrix, and feedback enforcement before pipeline advance — feature flag structured_interviews.

Feature flag: structured_interviews
Requires platform enablement and per-organization grant. Without it, scheduling works normally but kits, scorecards, the feedback queue, and enforcement settings are hidden.

Structured interviews standardize live panel evaluation — shared question guides, competency scorecards, aggregated panel feedback, and optional gates that block pipeline advancement until feedback is submitted.

Key routes

SurfacePath
Interview kits & scorecard templates/dashboard/settings/interview-kits
Feedback queue (my pending scorecards)/dashboard/feedback
Submit scorecard/dashboard/interviews/[id]/scorecard
Panel feedback on candidateJourney report + candidate profile

Settings → Interview Kits appears in the settings sidebar only when structured_interviews is granted.

Interview kits

An interview kit bundles everything an interviewer needs for a consistent panel:

ComponentDescription
Name & descriptionInternal label, e.g. "Engineering — technical round"
Prep contentMarkdown/rich guidance shown before the interview
Scorecard templateLinked competency rubric
Suggested questionsOrdered list with optional competency labels

Manage kits at /dashboard/settings/interview-kits:

  1. New kit — name, description, prep content
  2. Select scorecard template — dropdown of org templates
  3. Add questions — text + optional linked competency
  4. Save kit

Assign kits when scheduling interviews or map them to pipeline stages (org workflow dependent).

Default seed

Use Seed default on scorecard templates to bootstrap a starter rubric (Communication, Technical Fit, etc.) before customizing.

Scorecard templates

Templates define competencies interviewers rate:

FieldPurpose
LabelCompetency name shown on scorecard
DescriptionWhat "good" looks like
RequiredMust be scored before submit

Interviewers score each item (typically 1–5) and add comments. Templates are versioned at assignment time — editing a template does not rewrite submitted scorecards.

Scorecard workflow

  1. Interview scheduled → scorecards created for assigned interviewers

  2. Interviewer opens /dashboard/feedback or direct link to /dashboard/interviews/[id]/scorecard

  3. Save draft — partial progress persisted

  4. Submit — locks scorecard; includes overall recommendation:

    • Strong yes / Yes / No decision / No / Strong no
  5. Submitted scorecards feed panel feedback matrix

Panel feedback matrix

The Panel Feedback section aggregates all submitted scorecards for an application:

  • Visible on /dashboard/journey-report/[sessionId]/[candidateId]
  • Visible on candidate profile (/dashboard/candidates/[id])

Matrix layout:

RowsCompetencies from template snapshot
ColumnsEach interviewer
CellsScore + comment excerpt

Use the matrix to calibrate panels, identify split decisions, and brief hiring managers before debrief.

Feedback enforcement

Org admins configure enforcement at /dashboard/settings/interview-kitsFeedback enforcement:

When enabled, recruiters cannot advance a candidate until all scorecards are submitted for completed interviews on that application.

Setting: enforceInterviewFeedback (org-level boolean)

EnabledBehavior
Off (default)Advance freely; pending scorecards show as warnings
OnPipeline advance / hire actions blocked until pending count = 0

Enforcement applies to completed interviews on the same application. Cancelled or abandoned interviews do not block.

Pending feedback queue

Interviewers manage their queue at /dashboard/feedback:

  • Lists pending scorecards assigned to the logged-in user
  • Shows candidate name, position, interview time, status
  • Links directly to scorecard form

Recruiters should monitor pending counts before debrief meetings — the feedback page is interviewer-scoped, not org-wide admin.

Integration with live interviews

Structured interviews layer on top of standard scheduling (see Live interviews):

Schedule interview → assign kit → interviewers receive calendar invite
                  → scorecards auto-created per interviewer
                  → submit via /dashboard/interviews/[id]/scorecard
                  → panel matrix updates on candidate profile
                  → (optional) enforcement blocks advance until complete

Permissions

RoleTypical access
Org adminCreate kits, templates, enforcement settings
RecruiterAssign kits when scheduling; view panel matrix
InterviewerSubmit own scorecard; view prep content
Hiring managerView panel matrix; may submit if assigned

Rollout checklist

  1. Confirm platform grant: structured_interviews
  2. Seed or create scorecard templates for each interview stage
  3. Build interview kits linking templates + question guides
  4. Train interviewers on /dashboard/feedback workflow
  5. Enable enforcement only after first cohort submits successfully
  6. Review panel matrix in debrief before turning enforcement on globally