Applying
How candidates apply via the careers page, what happens after submit, and how recruiters see new applications.
Candidates can enter InsightHire through careers apply, recruiter invite, LinkedIn Easy Apply, or bulk invite. This guide covers the self-serve careers apply path end-to-end.
Apply flow (careers page)
- Candidate opens
/careers/[orgSlug]/[positionId]. - They click Apply and complete the modal form (name, email, resume upload, and any required fields).
- On success, InsightHire creates the candidate, application, and journey session.
- If voluntary EEO self-identification is enabled for your org (requires the
dei_compliancefeature flag), the apply modal shows an optional demographics step before redirecting to the journey. - The candidate receives a journey link by email (when configured) and can start async screening immediately.
Recruiters do not need to manually create the record — the application appears on the position board and in the review queue automatically.
Recruiter-side surfaces
| What you need | Dashboard path |
|---|---|
| See new applicants on a role | /dashboard/positions/[id] (pipeline / applicant list) |
| Rank and watch evidence | /dashboard/review |
| Full candidate profile | /dashboard/candidates/[id] |
| Invite someone who didn't apply | /dashboard/candidates/invite |
| Duplicate detection | /dashboard/candidates/duplicates |
Application sources
Source is captured at creation time (careers page, invite, LinkedIn, etc.). Compare channels on Analytics → Sources (/dashboard/analytics/sources).
Fraud review (optional)
Feature flag:
dei_compliance— must be granted to your org by InsightHire platform admin.
Careers apply runs lightweight fraud scoring (device signals, velocity, etc.). High-scoring applications surface in Flagged applications at /dashboard/candidates/flagged. Recruiters can Dismiss (false positive) or Confirm spam (reject).
EEO self-identification after apply
When dei_compliance is enabled and Enable voluntary post-apply self-identification is checked in Settings → Compliance (/dashboard/settings/compliance), candidates see the demographics panel inline in the apply success step. Responses feed Analytics → Diversity (/dashboard/analytics/diversity) and EEOC-style exports.
Troubleshooting
| Symptom | Check |
|---|---|
| Role missing from careers page | Position status is Open, published toggle on, careers master switch on (/dashboard/settings/careers) |
| Apply succeeds but no journey email | Notification templates and deliverability — see Analytics → Email deliverability (/dashboard/analytics/emails) |
| Candidate stuck before journey | Journey attached to position — edit at /dashboard/positions/[id]/edit or /dashboard/journeys |
Related
- Careers page — publish listings and custom domain
- Async video — what happens after apply
- Demographics — voluntary EEO collection