InsightHireHelp Center

Applying

Understand how candidates apply and where recruiters find new applications.

Receive applications directly from your careers page. Candidates can also enter InsightHire through a recruiter invitation, LinkedIn Easy Apply, or a bulk invitation.

What candidates do

  1. Open a role on your careers page.
  2. Select Apply.
  3. Enter their name and email, upload a résumé, and complete any other required fields.
  4. Submit the application.
  5. Start the screening journey. If journey email is configured, the candidate also receives a link by email.

The application appears on the position board without a recruiter creating the candidate manually. After the journey is complete, the candidate is intended to move into Review, but this may not happen consistently. If a completed candidate is missing, check the position's Pipeline or Board and move them to the appropriate review stage.

Review a new application

Open the position board to see applicants for a role. Use the review queue to compare candidates and review their submitted evidence. Open a candidate's profile for their full application, journey progress, and messages.

Application sources

InsightHire records how each application arrived, such as the careers page, a recruiter invitation, or LinkedIn. Compare these channels under Analytics → Sources.

Fraud review (optional)

Availability: Fraud review may not be enabled for every organization.

InsightHire checks careers-page applications for signals that may indicate fraud, such as unusual device activity or a high submission rate. Suspicious applications appear in Flagged applications. Review each one, then select Dismiss for a false alarm or Confirm spam to reject it.

Voluntary EEO self-identification (optional)

EEO self-identification is an optional form where candidates can choose to provide demographic information for equal employment reporting. When this feature is available and Enable voluntary post-apply self-identification is turned on under Settings → Compliance, candidates see the form after applying. Their responses appear in Analytics → Diversity and EEOC-style exports.

Troubleshooting

  • A role is missing from the careers page: Confirm that the position is Posted, Published to careers page is on, and the careers page is enabled. Open positions that are not posted do not accept public applications.
  • The application succeeds but no journey email arrives: Check your notification templates and Analytics → Email deliverability.
  • The candidate cannot start the journey: Confirm that a journey is attached to the position.