InsightHireHelp Center

ATS imports

Bring jobs and candidates into InsightHire from supported hiring systems.

Connect a supported applicant tracking system, or ATS, to reduce manual entry when moving jobs and candidates into InsightHire. An ATS is the system your organization uses to manage applications and hiring stages.

ATS imports require a Professional or higher subscription and an Org Admin for setup.

What is available

  • Greenhouse: available for job and candidate imports, with optional result sharing back to Greenhouse.
  • Workday: shown for some enterprise organizations, but its current import, sync, and write-back behavior has not been verified. Do not rely on Workday synchronization in a live process until InsightHire and your Workday administrator have tested your tenant end to end.
  • Lever: coming soon unless InsightHire has enabled a private beta for your organization.
  • BambooHR: coming soon unless InsightHire has enabled a private beta for your organization.

Availability can differ by organization. If an integration is not shown in Settings → Integrations, contact InsightHire support.

Connect Greenhouse

Before you begin, ask a Greenhouse administrator for the credentials provided for InsightHire. Greenhouse may provide separate credentials for its assessment connection and its Harvest data access.

  1. In InsightHire, open Settings → Integrations.
  2. Select Greenhouse.
  3. Enter the Greenhouse assessment credential.
  4. Enter the Harvest credential if you need full job and candidate imports.
  5. Save and test the connection.
  6. Follow the page instructions to register InsightHire in Greenhouse and choose the stages that should start an InsightHire assessment.
  7. Import a test job and candidate before enabling the workflow for live applicants.
  8. Open the integration's sync view to confirm the latest activity completed successfully.

The assessment connection alone may provide only limited application information. Full candidate details generally require the additional Harvest credential.

Import jobs

  1. Open the Greenhouse integration in InsightHire.
  2. Review jobs that have not yet been linked.
  3. Choose a Greenhouse job.
  4. Import it as an InsightHire position.
  5. Review the title, description, location, and hiring workflow before publishing or inviting candidates.

Import candidates

  1. Open the Greenhouse integration's sync view.
  2. Select Sync candidates.
  3. Wait for the sync to finish.
  4. Confirm that candidates appear under the expected positions.
  5. Review duplicates and errors before sending invitations.

When configured, completed InsightHire screening results can be sent to the matching Greenhouse candidate record. Test this with a non-production candidate before relying on it.

Workday: verify before use

Workday setup normally requires a Workday administrator, a tenant-specific service address, and an Integration System User. Some organizations may also use Workday authorization credentials.

  1. Ask your Workday administrator to create the least-privileged account required for testing.
  2. In InsightHire, open Settings → Integrations and select Workday if it is available.
  3. Enter the tenant details and credentials supplied by your Workday administrator.
  4. Test with non-production records.
  5. Confirm each expected direction separately: jobs into InsightHire, candidates into InsightHire, updates from Workday, and any write-back from InsightHire.

Important: Workday write-back and ongoing synchronization are unverified. Catalog visibility does not prove that these flows work for your tenant. Keep your existing Workday process as the source of truth until testing is complete and documented.

Lever and BambooHR

These integrations are described as coming soon. Do not prepare a production rollout based on the catalog entry alone. Contact InsightHire support to ask whether a supported beta is available and what it includes.

Monitor an import

The sync view may show the connection state, the time of the last successful sync, progress, and errors.

  • Pending: connected, but no successful synchronization has been recorded.
  • Syncing: work is in progress.
  • Completed: the last sync finished successfully.
  • Error: the last sync failed. Recheck credentials and the affected records before retrying.

A completed status confirms only the last reported operation. Spot-check jobs and candidates in both systems after setup or configuration changes.

Protect candidate data

ATS imports can contain resumes and other personal information. Limit integration access to authorized administrators, use dedicated credentials where possible, and follow your organization's retention and candidate-notice policies.