InsightHireHelp Center

Overview

What InsightHire is, how teams use it day-to-day, and the hiring workflow end-to-end.

InsightHire is an applicant tracking and evidence platform. Recruiters open positions, candidates enter through your careers page, integrations, or invites, complete journeys (async video, assessments, documents), and land in a review queue ranked by composite scores. Hiring managers advance strong candidates into structured interviews and offers — with analytics, compliance, and integrations throughout.

The hiring loop

flowchart LR
  A[Open position] --> B[Publish careers / boards]
  B --> C[Candidate applies or is invited]
  C --> D[Journey: video + assessments]
  D --> E[Review queue ranking]
  E --> F{Decision}
  F -->|Advance| G[Interviews / scorecards]
  F -->|Reject| H[Close with reason]
  G --> I[Offer & hire analytics]

What makes InsightHire different from legacy ATS

CapabilityTypical ATSInsightHire
Pre-interview evidenceResume + notesWeighted resume + async video + assessments
AI scoringRare or add-onBuilt-in, explainable per criterion
Async videoThird-party bolt-onNative journey nodes with integrity signals
Culture fitSubjectiveConfigurable culture profiles + scoring (flag)
Structured interviewsBasic scorecardsKits, competencies, panel matrix (flag)
ComplianceEEO export onlyDEI goals, blind review, fraud queue (flag)

Primary surfaces in the app

SurfacePathPurpose
Dashboard home/dashboardOpen roles, activity, shortcuts
Positions/dashboard/positionsCreate/edit jobs, pipeline board, invites
Review queue/dashboard/reviewWatch clips, read scores, bulk actions
Candidates/dashboard/candidatesFull profiles, journey progress, messages
Journeys/dashboard/journeysBuild multi-step flows
Interviews/dashboard/interviewsSchedule live interviews, templates
Analytics/dashboard/analyticsFunnel, sources, outcomes, diversity
Settings/dashboard/settings/*Org, team, branding, integrations
  1. Configure branding — logo, colors, careers URL (Branding).
  2. Create one pilot position with clear requirements (First position).
  3. Attach a journey with 3–5 async questions (First journey).
  4. Invite 5–10 real candidates or publish careers page.
  5. Process review queue daily (Review queue basics).
  6. Enable integrations as needed (LinkedIn, Indeed, calendar).

Roles at a glance

See Roles & permissions for the full matrix. In short:

  • Org Admin — billing, integrations, feature-gated settings, team invites.
  • Recruiter — positions, candidates, review queue, messaging.
  • Hiring Manager — assigned positions, feedback, scorecards (when enabled).
  • Interviewer — scorecard submission only.
  • Platform Admin (InsightHire ops) — tenant feature flags, integration catalog.