InsightHireHelp Center

Overview

Learn the basic InsightHire hiring workflow and choose a first task.

InsightHire helps your team screen and hire candidates. You open a position, attach a journey, invite candidates or accept applications, review their evidence, and decide who moves forward.

The hiring loop

  1. Create a position for the role you are filling.
  2. Attach a journey, which is the set of steps candidates complete. A journey can include video questions, assessments, or document requests.
  3. Publish the position or invite candidates directly.
  4. Review resumes, responses, transcripts, assessment results, and any trust signals.
  5. Record the next decision: shortlist, interview, offer, hire, or reject.

Journey completion is intended to place candidates in Review, but this has not been proven to happen consistently. If a completed candidate is missing, open the position's Pipeline or Board, confirm completion, and move the candidate to the appropriate review stage.

Start with one real role

  1. Confirm your role gives you access to the position and candidate information you need.
  2. Create your first position.
  3. Build your first journey.
  4. Invite a small group of candidates and complete a test journey yourself.
  5. Learn the Review workflow.

Use scores as decision aids

Overall, culture, trust, authenticity, and AI-assisted scores help your team sort and examine evidence. They do not make the hiring decision and should not automatically reject a candidate. Review the underlying job-related evidence and follow your organization's hiring policy.

Some tools described in this help center are optional. If a page or control is absent, ask your organization administrator whether it is available.

To understand what each team member can do, see Roles and permissions.