Fraud queue

Review applications flagged for possible spam or abuse.

Use the fraud queue to review careers-page applications that show possible spam, abuse, or identity-verification concerns before your team spends more time on them.

Fraud scores, trust flags, and identity-verification statuses are human review aids. They are not proof of fraud and must not make an automatic hiring or rejection decision.

This optional feature may not be enabled for every organization.

Open the queue

Open the flagged applications or fraud review area in InsightHire.
If the page says fraud review is not enabled, ask an Org Admin or InsightHire support to check your organization's access.
Review the oldest or highest-priority unreviewed applications first.

Each item may show the candidate name or email, position, a fraud score, and an identity-verification status.

A higher score means the application matched more abuse signals; it does not establish the candidate's intent. Applications with pending or failed identity verification may also appear.

Review a flagged application

Open the flagged item.
Confirm that it belongs to the expected position and source.
Review the application details for clear spam or abuse patterns.
Check for ordinary explanations, such as a shared device, repeated attempts after an error, or incomplete information.
If needed, follow your approved process to contact the candidate or compare the record with the original source.
Record the result using Dismiss or Confirm spam.

Dismiss

Choose Dismiss when the flag appears to be a false positive. The application returns to the normal hiring workflow.

Confirm spam

Choose Confirm spam only after a person has reviewed the evidence under your organization's policy. This marks the application as fraudulent or spam.

The current identity verification feature is a mock or stub for testing, not a production identity-checking service. A pending or failed mock result must not be treated as verified evidence about a real candidate.

See Identity verification.

Recommended review routine

Check the queue regularly during active campaigns.
Review sudden increases alongside application-source analytics.
Track how often reviewers dismiss or confirm flags.
Escalate repeated false positives to InsightHire support.
Periodically review the policy with recruiting, privacy, security, and legal partners.

Privacy and fairness

Use flags only to evaluate possible application abuse.
Do not use a score or trust flag as a proxy for race, nationality, disability, age, or another protected characteristic.
Limit access to people trained to review the signals.
Keep notes factual and avoid unsupported accusations.
Follow your candidate notice, retention, and appeal policies.

Scope limitation

The queue primarily covers applications submitted through the InsightHire careers experience. Invited candidates and applications received through other integrations may follow different checks and may not appear here.