Indeed
Receive Indeed applications in the correct InsightHire position by email.
Use Indeed email apply to send applications from an Indeed job directly into the matching InsightHire position. This is the primary supported Indeed workflow.
Each position has its own application email address ending in in.insighthire.com. That unique address tells InsightHire which position the person applied to, so your team does not have to match applications by job title.
Before you begin
- The position must be open in InsightHire.
- You need permission to edit the job in Indeed Employer.
- Copy the email address for the exact InsightHire position you are posting.
Do not share one position's address across several Indeed jobs. Doing so can place candidates under the wrong position and make source reporting inaccurate.
Set up Indeed email apply
- Open the position in InsightHire.
- Copy its Indeed apply email.
- Open the matching job in Indeed Employer.
- Set the application delivery method to Email.
- Paste the InsightHire address as the application email.
- Publish or update the Indeed job.
- Submit a test application using non-sensitive test information.
- Confirm the application appears under the correct InsightHire position.
When someone applies, Indeed emails the application to that position-specific address. InsightHire attempts to create the candidate and attach available contact details and resume information.
What InsightHire can read
Depending on the email Indeed sends, InsightHire may receive:
- the candidate's name, email address, and phone number;
- a PDF resume attachment;
- the Indeed application link; and
- an Indeed candidate reference.
Some Indeed emails do not include every field or a resume attachment. Review the candidate record before starting the next hiring step.
InsightHire may also recognize forwarded application notices from other sources, but dedicated integrations are more reliable. Do not depend on manual forwards for a high-volume workflow without testing them.
Duplicates and inactive positions
- If the same email applies to the same position again within the duplicate-check period, InsightHire may keep the existing application instead of creating another one.
- If the InsightHire position is not open, the email may be accepted without creating a candidate.
- If the message cannot be confidently identified as an application, it may be held or ignored for operational review.
Direct Indeed connection
A credential-based Indeed integration may appear in some platform configurations, but the primary documented production path is email apply. Do not assume job synchronization, application synchronization, webhooks, or result write-back are available for your organization. Contact InsightHire support and test the exact capability before relying on it.
Candidate privacy and compliance
Indeed applications contain personal information, including contact details and resumes. Handle this data under your organization's privacy, retention, access, and candidate-communication policies.
If InsightHire sends an assessment or journey invitation after an application arrives, your organization remains responsible for the notice, consent, and messaging rules that apply.
For job content, application methods, and candidate communications, follow the Indeed Employer Guidelines.
Troubleshooting
No candidate appears after applying
Confirm the Indeed job uses the current email from the matching InsightHire position and that the position is open. Then check whether the Indeed notification included enough candidate information to process.
The candidate appears under the wrong position
Replace the Indeed job's application email with the unique address from the correct InsightHire position. Do not reuse addresses.
The resume is missing
Indeed may not have attached it to the notification. Open the Indeed application and request or download the resume according to your normal process.
A duplicate was not created
This can be expected when the same email applies to the same position again. Review the existing application before adding another record manually.